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Queue Management / Visitor Flow

What if you could improve the flow of visitors through the building whilst reducing the number of complaints and increasing visitor satisfaction, so that your capacity for higher visitor numbers increases, repeat visits increase, and your institution’s reputation is improved?

Beginning the experience from the queue, together we look at ways of reducing waiting times and making visitor flow more efficient/effective/enjoyable.


  • Design and implementation of a new queuing route / structure which makes the whole experience hassle-free, easier to manage, and more engaging and enjoyable for the visitor