Valencia Cathedral Group Tours that respect Mass

Valencia Cathedral
Country: Spain
City: Valencia
Institution Type: Historic/Heritage, Sacred/Solemn
Year Founded: 1300
Content Type: Groups
Tour Type: Adult
Exhibit Functionalities: GTS
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Client Profile

Built upon the site of a Roman temple, Valencia Cathedral incorporates many architectural styles including Romanesque, Gothic, and Baroque. The Roman Catholic cathedral also houses artistic treasures and relics—including the Holy Chalice and two Goya paintings.

The cathedral is an operating church that holds mass and is open to visitors and tours nearly every day of the year.

Challenge

The Valencia cathedral is a top-rated tourist attraction, seeing hundreds of visitors each day. During peak season, as many as 20 group tours visit the cathedral at the same time. The group tours consist of school tours, international groups and many more. Tours are even in operation during mass within the cathedral. As a result, Valencia Cathedral required a tour system that could help manage large groups, ensuring they stay quiet during worship and respect the service while still providing an educational and fulfilling visitor experience.

Solution

Since 2005, Antenna International has provided the Valencia Cathedral with creative tour management solutions. With XP3 audio guides and over 500 Group Tour System devices, the Valencia Cathedral can efficiently cater to those attending mass, and visitors from around the world.

The Group Tour System devices allow tour guides to control their groups in an orderly fashion, speak in a low voice to respect the services and thoroughly educate and entertain their groups. The tours with Group Tour System devices are so successful that local guides rent out the devices from the cathedral to use for additional days around Valencia with their groups.

Outcome

The Valencia Cathedral is thrilled that the Group Tour System devices from Antenna have provided them with a solution to honour the ceremonies on site and showcase to visitors all of the history and culture the cathedral has to offer.

Visitors on group tours also love their experience at the cathedral, many have shared positive reviews of their visit:

“We had headphones so we could hear everything our guide was saying.” Visitor, Hythe, United Kingdom 2018

“The addition of headphones is a splendid way to learn more about this historic building on your tour, and it goes without saying viewing of the Holy Grail is a must!” Visitor, Spain 2018

About Us

We are innovative storymakers and creative technologists devoted to visitor-first experiences.

We make audio tours, mobile apps, multimedia guides, podcasts, interactives, and superior story-driven content for the museum and cultural sector.

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